Text Document Annotation Using NER and Segmentation

Client

Our client is a leading AI solutions provider specializing in the automated analysis of legal and financial documents.

Client Goals

Train an AI model for Named Entity Recognition (NER)

Create a dataset for automatic contract classification

Develop structured annotation with text segmentation

Company Profile

The client specializes in AI-driven automation for legal and financial document analysis. Their solutions help businesses process large volumes of contracts with greater speed and accuracy, reducing manual review efforts.

Challenges

High Accuracy Requirements

≥98% precision in text annotation.

Strict Data Security Measures

Handling confidential contracts under SOC 2 & GDPR compliance.

Tight Deadline

15,000 documents had to be fully annotated in 3 months.

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Solutions

We structured the project into 5 phases to ensure high-quality, precise medical image annotation while maintaining data security and efficiency. Each phase addressed specific challenges and progressively refined the annotation process for optimal accuracy.

Refining Annotation Guidelines

Standardized entity categories: ORG, PER, DATE, MONEY, CONTRACT_TYPE.

Added real document examples for clarity.

Structured annotations in JSON for seamless AI training.

Secure Annotation Environment

Used Prodigy (on-premise) to ensure SOC 2 & GDPR compliance.

Implemented role-based access control and automated updates.

Iterative Quality Calibration

Pilot 1: 150 documents → Error analysis.

Pilot 2: 600 documents → Consistency check.

Pilot 3: 1,500 documents → Achieved <2% annotation errors.

Full-Scale Annotation & Multi-Level QA

15,000 documents labeled in 2 months.

4-tier QA process:
✅ Self-check: Annotators reviewed 5% of their own work.
✅ Cross-check: Peers validated 5% of annotations.
✅ Internal QA: 20% manual verification by specialists.
✅ Final Audit: 10% dataset validation before submission.

Results

Our data labeling services successfully addressed the client's challenges and delivered exceptional results:

Project completed ahead of schedule

15,000 documents in 2.5 months.

Final annotation accuracy

98.00%, exceeding industry benchmarks

Zero security breaches

Fully SOC 2 & GDPR compliant.

Optimized workflow

Standardized annotation reduced errors by 87%

Faster AI deployment

Client accelerated AI model training by 3 months.

We partnered with UTOR AI to improve how we process and analyze documents. They helped us implement NER and segmentation, and it’s been a game-changer. The solution accurately pulled out important details like names, dates, and locations, and made complex documents so much easier to work with.Thanks to them, we’ve saved tons of time and can now handle a lot more data without losing accuracy.

Data Operations Manager

Legal Technology Company

Get in touch

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Serhiy Smaglyuk, Founder of UTOR

What You Can Expect on the Consultation:

We’ll take the time to understand your unique project needs and challenges.

You’ll get a realistic estimate of how long your project will take.

We’ll provide clear pricing information based on your project’s scope and complexity.

You’ll get a realistic estimate of how long your project will take.

There’s no obligation to move forward. If you're not sure, we won’t rush or push you into any decisions.